Error message Can't find server / Couldn't locate Windows 7 or 8 in FileBrowser

This error message means that no device on the network has responded to the name that you have entered.

If you want to get connected as quickly as possible, use an IP address instead of a network name. You can return to this page later to try the network name once you know that FileBrowser will connect.

Home Environment

• In the "Name or URL" field of FileBrowser enter just the computer network name and do not prefix with "HomeGroup", "WorkGroup" etc. If you normally use a UNC path such as "\\computername\sharename\foldername", just enter "computername" (without the quotes) into the "Name or URL" field.
• Try adding ".local" to the end of the computer name.

Work Environment

• In a work environment you may need the DNS name of the target file server in FileBrowser's "Name or URL" field. Your system Administrator will be able to tell you this, but to find out yourself use the following command in a Command Prompt window. The network name of the device to connect to is computer3 in this example.
  C:\Users\John Smith>ping computer3
Pinging computer3.stratospherix.com [192.168.1.3] with 32 bytes of data:

  In this example "computer3.stratospherix.com" should be entered into the "Name or URL" field.

Options

• Show me how to find my computer name.
• Show me how to find my IP address.
• I have a connection string. How do I use it?
• I now get a different error.
• I'm connected.